Closed captioning inquiries should be directed to the following:
Phone: (202) 965-5050
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
2121 Wisconsin Ave. NW
Washington, DC 20007
Phone: (202) 298-7618
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.